PullUP Freight Handlers is an online shopping, package and mail forwarding service which is available for all. Our clients will receive a mailing address in the United States which will allow you to make purchases online and receive your packages in Jamaica.
You will be able to track the location and progress of your package. Once it reaches our secured facility in Florida,USA.
We offer delivery so you dont have to pick up in office. You can request delivery from your dashboard.
PullUP Freight Handlers will send email updates or any other important information about your package.
We at PullUP Freight Handlers offer great benefits to all our valued customers. Once you've signed up as a member, you will experience great rewards. We have an earning point system in place that gives our customers amazing rewards. For each referral that has signed up, the referee gains $250 as points that can be used to clear packages
PullUP Freight Handlers provide both air and sea freight forwarding. From a pin to an anchor.
We make shipping fun. Earn points while you ship! Refer a friend or family member and save $250.00 JMD off your next bill once they sign up with us!
You can rely on PullUP Freight Handlers to keep you notified on the status of your package. Email notifications are sent when your package arrives at key juncture.
We will receive your package overseas, do all Customs process, and deliver your package to you.
Benefit from our efficient multi-mode service with your shipment arriving at the destination intact. Packages will be kept at the warehouse for 30 days and will be auctioned after to recover cost.
We at PullUP Freight Handlers give great benefits to all our valued customers. Once you have signed up as a member you will start gaining.
Freight rates and any related charges are subject to change at any time. Customers will be notified of any adjustments via email or announcement on their profile. pullupfreighthandlers will not be responsible for any inconvenience resulting from a customer's failure to review or acknowledge such notifications.
Sea shipment rates are different from air shipment rates. Air shipment rates and notes do not apply to sea shipments.
Its an Add to Cart kinda day!
We compiled the most frequently asked questions we get.
Invoices must be legible, from the supplier, itemized with the item's cost, and include the supplier's and the buyer's name, tracking information and address details. Gifts, used goods, and shipments that are not coming directly from an e-commerce vendor also require invoices to clear Customs. Failure to submit an invoice or complete invoice will lead to the package being left uncleared until an invoice or completed invoice is provided. Customs may also assign a value to the package based on their evaluation protocols.
To avoid paying customs duty on your package it is best to keep the price under $100. Customs fees may be charged on packages that value $100 and over.
Packages delivered on Monday; will be shipped and cleared on Tuesday
Packages delivered on Tuesday; will be shipped and cleared on Wednesday evening.
Packages delivered on Wednesday; will be shipped and cleared on Thursday evening.
Packages delivered on Thursday; will be shipped and cleared on Friday evening.
Packages delivered on Friday; will be shipped and cleared on Monday evening.
SATURDAY WAREHOUSE HOURS:
CLOSES AT 12:00 PM
Packages delivered after 12:00pm on Saturday; will be entered on Monday and shipped out for next day delivery.
After 30 days (20 days during November/December) , storage fee of $350 will be added to all packages. The item is also liable to be sold to recover the costs.
Once an item weighs more than the previous whole number. It's automatically rounded and charged at the next rate up.
We provide delivery to select areas at a competitive cost. Once you click "Request delivery" the delivery days as well as the rates will be presented.
Unfortunately, we don't do returns for items as we only import items in Jamaica. We recommend using an external service for this for example Fedex or DHL.
All packages coming through Jamaica Customs are subjected to being opened and fully inspected by a customs officer to verify that the invoice matches the contents of the package being imported. They are then resealed using tape.
Please provide up to 24 business hours for items delivered to be updated by our warehousing staff. If this time has elapsed and you haven't received any form of update. Please reach out to us with the tracking number as well as the full invoicing details. In the case where the address is incomplete (missing PULL number) a charge of $350 will be charged for incomplete address details due to us having to assign warehousing staff to locate and relabel the item.
Opening an account with pullupfreighthandlers constitutes agreement to these terms. Account holders are provided with a U.S. mailing address and unique mailbox number for package deliveries and are advised to review these terms regularly for updates.
Merchants and customers are solely responsible for proper packaging. pullupfreighthandlers is not liable for fragile, improperly packaged, or liquid items, nor for damages caused by online retailers or Jamaican customs officials. Claims must be handled directly with the seller.
Customers must provide complete and correct address details. pullupfreighthandlers assumes no liability or cost for delays, misdeliveries, or wrong-recipient errors caused by customer input mistakes.
pullupfreighthandlers acts purely as a logistics provider. The company assumes no responsibility for product functionality, quality, online description mismatches, or incorrect customer purchases.
Customers must declare shipment contents prior to arrival in Jamaica. Illegal or restricted items are strictly prohibited. pullupfreighthandlers reserves the right to inspect any package suspected of containing restricted goods.
pullupfreighthandlers is not liable for items lost, stolen, or damaged prior to entering its network. Liability and included insurance coverage for uninsured packages are strictly capped at a maximum of US$50.00.
For coverage exceeding US50.00, customers must arrange third-party insurance and contact pullupfreighthandlers prior to placing the order. Packages valued at US200.00 or more require advance notification to pullupfreighthandlers.
pullupfreighthandlers is exempt from liability for loss, damage, or delivery delays resulting from acts of God, severe weather, flooding, earthquakes, or hurricanes.
We love to hear from you, our valued customers.
Portmore: St Catherine, Jamaica
Kingston: 9A Chelsea Avenue. Kingston 10
Portmore Office Hours
Tuesday-Friday: 9:30 AM - 6:00 PM
Saturday: 11:00 AM - 4:00 PM
Kingston Office Hours
Tuesday-Friday: 11am - 5pm
Saturday: 11am - 3pm
pullupfreighthandlers@gmail.com
(876) 308-4895